Our Guarantee

Your Papoozle is guaranteed for 24 months from the date of purchase against faults in workmanship. For goods that we conclude to be faulty we will:

  1. Refunds will be made by the same method in which the goods were paid for.
  2. We will replace products that are deemed to be faulty as long as they were purchased within the guarantee period.

We will require proof of purchase so please keep your receipt as your guarantee will be void without it.

For details on how to return products to us please see our Returns Policy.

Any item which is damaged or faulty upon arrival, should be reported to us within 7 days of receipt so that we may take the appropriate action. At Papoozle we are passionate about Customer Care and will deal with any problems which may arise on an individual basis and do our utmost to ensure customer satisfaction. Please call the helpline on 0141 778 7486.

Watch our Movies

Using the Papoozle is easy - view how here.

The Design

Find out more about the design of Papoozle, wearable facing in, over hip or for breastfeeding, in three great colours.
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"Love the Papoozle, kept my tiny boy snuggly when he should have been in my tum." - Mum to Isaac and Haiden who was born 10 weeks early
"I bought my Papoozle at a baby show as I couldn’t believe how easy and comfortable it was after trying it on. I use it all the time. I love the feeling of closeness and it is the best way to calm him." - Mum to Izzy and Seb
"The Papoozle made for a stress-free holiday with a newborn - he hated the pushchair, and would just sleep for hours in this while we were out seeing things. Loved it." - Mum to Abigail, Benjamin & Clement