Your Papoozle is guaranteed for 24 months from the date of purchase against faults in workmanship. For goods that we conclude to be faulty we will:
We will require proof of purchase so please keep your receipt as your guarantee will be void without it.
For details on how to return products to us please see our Returns Policy.
Any item which is damaged or faulty upon arrival, should be reported to us within 7 days of receipt so that we may take the appropriate action. At Papoozle we are passionate about Customer Care and will deal with any problems which may arise on an individual basis and do our utmost to ensure customer satisfaction. Please call the helpline on 0141 778 7486.